| Applies To | |||
| Product(s): | AutoPLANT | ||
| Version(s): | 08.11.10.182 | ||
| Environment: | Windows 7 64 bit | ||
| Area: | Installation | ||
| Subarea: | Error | ||
| Original Author: | Artiom Jakubovic, Bentley Technical Support Group | ||
Problem Description
AutoPlant installation fails with following error:
Error 1723.There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor. Action DoAutoCADShortcutsCA, entry: DoAutoCADShortcuts, library:…..
Reason
Install fails, because there is no Msvcr71.dll for Microsoft Visual C++ .NET 2003 file in C:\Windows\System32 folder for 32 bit and C:\Windows\SysWOW64 for 64 bit Operating System.
Steps to Resolve
Manually copy the Msvcr71.dll file to C:\Windows\System32 or C:\Windows\SysWOW64 before installing AutoPLANT. This file seems to be a part of .Net Framework 1.1, therefore you may take it from there. Or search C:\Program Files for Msvcr71.dll copy.