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Wiki Page: Component Preferences Will Not Load Unknown Command AT DOCK CONTAINERV8I [TN]

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Applies To Product(s): AutoPLANT Version(s): V8i, XM, 2004 Environment: N/A Area: N/A Subarea: N/A Original Author: Joey Bertone, Bentley Technical Support Group Overview When opening an AutoPLANT model or when specifically activating component preferences, the command line will displaying following unknown commands: Command: Loading the AutoPLANT Component Preferences. Please wait... Unknown command "AT_DOCK_CONTAINERV8I". Press F1 for help. Unknown command "APPREFSELECTAN16.COMPONENTPREFERENCES". Press F1 for help. The account.arx file has become unregister with AutoCAD for component preference to load the account.arx file must be reloaded. Loading the Account.arx File To correct the component preferences issue use the following steps: Open AutoCAD and enter APPLOAD in the command line Navigate to the following path C:\Program Files\Common Files\Bentley Shared\Plant V8i Load the file account17.arx if AutoCAD 2007-2009, load account16.arx if AutoCAD 2006 is in use After loading the accountXX.arx file component preferences should load. If loading the Account.arx file does not correct the error try registering the file APPERFSLECT17.ocx. Register the file by using the following command in Run. Go to Start > Run and enter: Regsvr32 "C:\PROGRAM FILES\COMMON FILES\BENTLEY SHARED\PLANT V8i\APPREFSELECT17.OCX" Correcting other Versions of AutoPLANT For other versions of AutoPLANT use the account.arx and apprefselect.ocx can be in the following folders. C:\Program Files\Common Files\Bentley Shared\Plant V8i C:\Program Files\Common Files\Bentley Shared\Plant XM C:\Program Files\Common Files\Bentley Shared\Plant 2004 See Also Product TechNotes and FAQs Understanding Component Preferences In AutoPLANT Component Preferences Dialogbox Does Not Appear On Screen After Load Plant TechNotes And FAQs External Links Bentley Technical Support KnowledgeBase Bentley LEARN Server Comments or Corrections? Bentley's Technical Support Group requests that you please confine any comments you have on this Wiki entry to this "Comments or Corrections?" section. THANK YOU!

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