Problem Description

Printing to PDF (or using any other Bentley print driver) does not work if the file is opened from ProjectWise, and Managed workspace is used. The same behavior is also noticed if the file is opened using any other Bentley Power Platform Application (OpenPlant PowerPID, Microstation, I-model composer, etc.).

Reason

Issue is caused because of an incorrect value for <DefaultPrintFileName> property in the Printer Driver Configuration settings. As all print configuration files are just imported to ProjectWise, without any changes in them, usually Default print file location is invalid, and it causes this issue.

Steps to Resolve

1. Login to the affected PW datasource and browse to the pltcfg folder within your Managed Workspace folder (usually located in Workspace\System\pltcfg folder);
2. Check-out and open the pdf.pltcfg file with any text editor (notepad);
3. Find the section <DefaultPrintFileName>, change it from default value:
       <DefaultPrintFileName>$(MS_PLTFILES)$(basename(_DGNFILE))-$(MS_PLTMODELNAME)-&lt;autoInc?digits=3?base=0&gt;</DefaultPrintFileName>
   to
       <DefaultPrintFileName>$(basename(_DGNFILE))-$(MS_PLTMODELNAME)-&lt;autoInc?digits=3?base=0&gt;</DefaultPrintFileName>
4. Save the pdf.pltcfg file, check it back into the repository;
5. If required, make the same steps for other plotting configuration files (jpeg.pltcfg, png.pltxfg, etc.).

See Also

[[Plant TechNotes And FAQs]]