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Wiki Page: BPCom32Domain has stopped working

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 Applies To 
  
 Product(s):AutoPLANT Piping
 Version(s):08.11.09.140
 Environment: Windows 7 64 bit
 Area: General
 Subarea: 
 Original Author:Artiom Jakubovic, Bentley Technical Support Group
  

 

 

 

 

 

 

 

Problem Description

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This message appears upon AutoPlant load and followed by next messages.

 

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COM Component Creation Error

Error creating instance of COM component APHLR

COM Erroc Unknown ERROR code 0x80048154

 

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 COM Component Creation Error

Error creating instance of COM component:

APHLROpt1onsAN18.HLRРrawModeOptions

COM Error: Unknown ERROR code 0x80040154

 

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Exception in AT_SYS_GETVERSIONBINNAME ARX Command

Unhandled Exception E06D7363 (e06d7363h) at address FCC19E5Dh

Steps to Resolve

In several occasions this issue was resolved by updating Graphic Card Drivers to latest available. Restart is required after update.

In some cases when NVIDIA graphic card with  NVIDIA Optimus Technology is used in order to resolve this issue NVIDIA Optimus should be disabled in BIOS (Please refer to you computer user manual) .  After disabling it in BIOS, NVIDIA drivers must be reinstalled and machine should be restarted.

 

 

 

 


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